How we do it

We often build from the International Standard ISO 26000 Guidance on Social Responsibility as this is one of very few international tools that have been developed for and by practitioners. Between the years 2005 and 2010 some 450 experts from 99 countries and 40 international organisations wrote 27 definitions, 7 principles and more than 400 recommendations covering 37 sustainability issues. In total 100 pages that speak to all companies and organisations of all types and sizes.

Since publication, ISO 26000 has been adopted (translated and promoted as national standard) in more than 80 countries. Tens of thousands of companies and organisations have used the standard to structure their contribution to sustainable development. AMAP Sustainability has developed a support site, In support of the millions of companies/organisations around the world using a management system approach, AMAP has also chaired the development of ISO IWA26:2017 “Using ISO 26000 Guidance on Social Responsibility in Management System.

There are many other important tools that may be needed for successful sustainability performance: management tools such as GRI Standards for sustainability reporting, the 10 principles for sustainable business of UN Global Compact, the OECD Guidelines for multinational enterprises, the UN Guiding Principles on Business and Human Rights, but also more specific tools such as Forest Stewardship Council, Better Cotton Initiative, SA8000, and the UN Agenda 2030 with its 17 sustainable development goals.

We create value in a national, regional and international context and often we have found the following 7 principles, and 37 issues of potential impacts, to be a good starting point when identifying new risks and opportunities:

7 Principles

  1. Accountability
  2. Transparency
  3. Ethical behaviour
  4. Respect for stakeholder interests
  5. Respect for the rule of law
  6. Respect for the international norms of behaviour
  7. Respect for human rights

37 Core subject issues

Core subject 1: Organizational governance (issues1)

Core subject 2: Human rights
Issue 2: Due diligence
Issue 3: Human rights risk situations
Issue 4: Avoidance of complicity
Issue 5: Resolving grievances
Issue 6: Discrimination and vulnerable groups
Issue 7: Civil and political rights
Issue 8: Economic, social and cultural rights
Issue 9: Fundamental principles and rights at work

Core subject 3: Labour practices
Issue 10: Employment and employment relationships
Issue 11: Conditions of work and social protection
Issue 12: Social dialogue
Issue 13: Health and safety at work
Issue 14: Human development and training in the workplace

Core subject 4: The environment

Issue 15: Prevention of pollution
Issue 16: Sustainable resource use
Issue 17: Climate change mitigation and adaptation
Issue 18: Protection of the environment, biodiversity and restoration of natural habitats

Core subject 5: Fair operating practices

Issue 19: Anti-corruption
Issue 20: Responsible political involvement
Issue 21: Fair competition
Issue 22: Promoting social responsibility in the value chain
Issue 23: Respect for property rights

Core subject 6: Consumer issues

Issue 24: Fair marketing, factual and unbiased information and fair contractual practices
Issue 25: Protecting consumers’ health and safety
Issue 26: Sustainable consumption
Issue 27: Consumer service, support, and complaint and dispute resolution
Issue 28: Consumer data protection and privacy
Issue 29: Access to essential services
Issue 30: Education and awareness

Core subject 7: Community involvement and development

Issue 31: Community involvement
Issue 32: Education and culture
Issue 33: Employment creation and skills development
Issue 34: Technology development and access
Issue 35: Wealth and income creation
Issue 36: Health
Issue 37: Social investment